Tuesday, March 1, 2011

Week 6, Question 2

When observing a group and providing feedback there is some guidelines and expectations to uphold. When you are evaluating a group they rely on your comments and outsiders opinion to help make them better. In order to do so the book talks about many different points to follow. To sum them up the first point was to avoid vague words such as “good”, “amazing” or “could improve on.” Instead of small words, talk about what it is deep in the root of the group that they did well or could make better. Next is focus on the actions of each member, see how they can be improved on or changed. For example, was one person over bossy while another sat back and let their voice not be heard? Next only suggest changes, don’t try to force them upon the group. Even when you strongly disagree, just tell them don’t make it an argument. Going off that, remember who you are and your role to this group. You are simply an observer and they look to you for feedback. Don’t try to change or comment on everything, pick a few areas to touch on and give comments about. Start with positive and end with suggestions, this will make a smooth feedback report. Lastly, be clear about what it is your feedback is on. As the book says, “your job is to help the group develop and improve.”

1 comment:

  1. You did a great job discussing the guidelines. I like how you explained everything simple and to the point. I have had an interesting experience observing a group because I found myself picturing myself in their group, and wondering what role I would take on and how the other group members who view my leadership and communication skills. I worry sometimes about making vague comments, and I understand why it involves training and studying before someone is considered a professional opinion when observing or evaluating something. Another area this can take place in is public speaking. When someone is evaluating a speech there is very little benefit of vague phrases such as "Oh hey I liked your speech". I think that if the person wants to continue giving good speeches or improve their speaking they will need specific detail on any feedback that is given to them.

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